Question 1

What is the address of AU Small Finance Bank in Hemanta Basu Sarani, Kolkata?

Accepted Answer

Address for AU Small Finance Bank branch is No 56A, Ground Floor, Stephen House Hemanta Basu Sarani Kolkata-700001

Question 2

What are the business hours of AU Small Finance Bank Hemanta Basu Sarani, Kolkata branch?

Accepted Answer

Business hours for AU Small Finance Bank's Hemanta Basu Sarani, Kolkata Branch is Monday (09:30 AM-05:00 PM),Tuesday (09:30 AM-05:00 PM),Wednesday (09:30 AM-05:00 PM),Thursday (09:30 AM-05:00 PM),Friday (09:30 AM-05:00 PM),Saturday (09:30 AM-05:00 PM)

Question 3

What are the payment options available at AU Small Finance Bank Hemanta Basu Sarani, Kolkata branch?

Accepted Answer

The available payment options are Cash, Credit Card, Debit Card, Online Payment

Question 4

What are the parking options available at AU Small Finance Bank Hemanta Basu Sarani, Kolkata branch?

Accepted Answer

Parking options available are Free parking on site

Question 5

How can I contact AU Small Finance Bank - Hemanta Basu Sarani, Kolkata Branch?

Accepted Answer

You can reach out to AU Small Finance Bank Hemanta Basu Sarani, Kolkata branch at180012001200

Question 6

Why AU Small Finance Bank is the best bank for a Savings Account?

Accepted Answer

We are one of the best bank for savings account as we offer high interest rates and monthly interest credit that is much higher than the interest offered by many other banks. You can now instantly open an Savings Account online with video KYC facility via Video Banking.

Question 7

What type of Savings Account should I open?

Accepted Answer

We at AU Small Finance Bank cater to the different needs of our customers. So, whether you are a woman, a senior citizen or a parent who wants to open a Savings Account for your children, we have exclusive account plans for everyone. We offer savings account with higher interest rates.

Question 8

What is the minimum balance requirement in a Savings Account?

Accepted Answer

The average monthly balance required to open an AU Savings Account is INR 5,000/2,000 for urban/core branches.

Question 9

What is Interest free credit period?

Accepted Answer

You can enjoy upto 48 days of Interest free credit period on your AU Credit Card.

Question 10

When will I receive my Credit Card after I have applied?

Accepted Answer

You will receive SMS intimation on your approved Card Application and subsequently for Card dispatch and Card delivery. Card is delivered within 7 working days. For any assistance, call us on 1800 1200 1500.

Question 11

What are the various features on my Credit Card?

Accepted Answer

Please visit our Credit Cards section to view features & benefits applicable on AU Credit Cards. Click here to have a look at Credit Card features.

Question 12

What is fuel surcharge and how do I get waiver for it?

Accepted Answer

Fuel surcharge is the transaction charge levied on Fuel transactions done using Credit Card.
As per fuel surcharge waiver feature, 1% Fuel Surcharge is reversed on your Credit Card within the applicable limits.

Question 13

When is the Card Annual fee charged?

Accepted Answer

Annual Card fee is charged in subsequent statement after 90 days completion of card set up date, in case retail spends based fee waiver condition is not met. If the Cardholder meets the spends based fee waiver conditions, then the Card Annual fee is waived.
Example – If the card is set up on 1st January 2021 and statement date is 15th of every month, then the Card Annual fee for 1st year will be charged in 15th April 2021 statement and for 2nd year onwards, it will be charged in 15th January statement. This is applicable when retail spends based fee waiver condition is not met.

Question 14

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